Overlays for Midi Controllers

PRIVACY POLICY // DATA AND COOKIES

This privacy policy applies to all users, registered or not, of our website.

General

 https://midipoti.com  is protected with an SSL certificate, as denoted by the « https:// » prefix.

The SSL protocol allows your data to be encrypted throughout your browsing, which helps prevent any misappropriation of this data.  

Various software programs can be used to detect suspicious activity at the site and server levels. These  software do not not use personal data but allow to ban or limit certain IP addresses recognized as suspicious.

  1. Information You Give Us

When you place orders on https://midipoti.com, we store and process the first and last names, contact details, shipping addresses, and order details.

This information allows the delivery of the order, and to contact the customer about it.

  1. Use of Your Information

Personal information is only used for the delivery of orders and interactions with you.

Creating your account on https://midipoti.com requires at least a valid email address.

Geographic information (address, country, etc.) is used to calculate delivery costs according to postal rates.

 Your email / email address is used to send you order summaries and update and novelty information.

Subscription to a newsletter is optional and you have the option to unsubscribe if you wish. The newsletter is used to inform you of new products, collections and offers limited in quantity, or to offer discount codes and information on new features of the website.

More generally, the information provided is used to create your customer account to facilitate access to the history of your orders.

We must also, by law, keep invoices and carry out accounting  in accordance with the law.

3 Cookies

We use cookies in order to:

– Allow automatic or facilitated connection to your user account as soon as you visit our site.

– Detect suspicious activities such as “spam”, fake users (“bots”), abusive connections (“DDOS”) and any other use of the site by malicious software or not.

– Activate “Captcha” and other systems to ensure that the visitor is not software (“bots”).

Consent to cookies is always given for a limited period. Midipoti applies a duration of 180 days (approximately 6 months).

At the end of this period, the cookie consent must be renewed in order to reactivate certain functions of the site, such as automatic or facilitated connection to your account.

You can configure your browser to refuse all or some cookies, or to alert you when websites install or access cookies. If you disable or refuse our cookies, please note that some features of the Site and some pages will no longer be accessible.

  1. Retention of Your Information

The information contained in your account at https://midipoti.com is kept indefinitely in order to allow you to access your order history at any time and for an unlimited period.

This also allows permanent access to downloads reserved for customers, whether they are files appearing in your customer account, or files available on a special page accessible to all customers (updates, special files, etc.) .

  1. Disclosure of Your Information and Banking Information

The information we collect about you will be transferred and stored on our servers located in the EU.

Please note that midipoti.com neither stores nor has access to any banking information.

The banking information is given by yourself to the payment platform that you choose at the time of “check out” (Paypal, Stripe, bank transfer).

Likewise, midipoti.com is not informed whether the customer has paid all at once or in several installments.

  1. Security

We take steps to protect your information against unauthorized access and against unlawful processing, accidental loss, destruction and damage.

If you have chosen a password that allows you to access certain parts of the Site, you are responsible for keeping this password confidential.

  1. Your Rights

Under data protection law, you may have a number of rights in relation to the data we hold about you. If you wish to exercise any of these rights, please contact our Data Protection Officer using the contact details below. To find out more about your rights, please contact the data protection authority responsible for you.

The right to be informed. You have the right to receive clear, transparent and easily understandable information about how we use your information and your rights. This is the subject of this Data Policy.

The right of access. You have the right to obtain access to your information. This is why you have access to your online account.

The right to modify. You have the right to correct your information if it is inaccurate, incomplete or out of date. You can exercise this right by editing your profile information online.

The right to cancel. It is also known as the “right to be forgotten” and, in simple terms, allows you to request the deletion or removal of the information we hold about you by contacting us admin @ midipoti.com. Please note that deleting your account results in the loss of orders, loyalty points and any other information to which we will no longer have access because it has been deleted.

The right to limit processing. You have rights to “block” or “delete” any further use of your information. This mainly concerns the possibility of subscribing to and unsubscribing from the newsletter.

  1. Version and Changes To Our Privacy Policy

Any modification to our confidentiality policy will be the subject of information either on the site or by email if the modification is significant.

Our general conditions of sale also include this privacy policy.

  1. More information

If you have not received an answer to your legitimate questions about the use of your data, please visit  www.cnil.fr  or the website of your data authority for more information.